Please provide us the information about the role you want to retrieve and help us verify your identity
The list of failed restorations can be found in the table.
Some of characters in the list has been corrected in subsequent applications and the recovery is successful. You can try to log in to the game to check
https://docs.google.com/spreadsheets/d/1Ra6IdHS4xiewufd1L63jL9QsQtDql43Wau1np73-GQg/edit?usp=sharing